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Terms & Conditions

Effective Date: October 5, 2026

Privacy Policy: View our Privacy Policy

SMS/Text Messaging Terms & Conditions

By opting in to receive text messages from Mom & Pop Plumbing & Drain Service, LLC, you agree to receive SMS/text messages at the mobile phone number you provide.

Types of Messages

Mom & Pop Plumbing & Drain Service, LLC may send text messages related to your interactions with our business, including:

  • Appointment confirmations and reminders
  • Appointment scheduling and service updates
  • Follow-up messages regarding inquiries or requested services
  • Informational messages
  • Customer service communications
  • Review and feedback requests
  •  Promotional and marketing messages, only when you have separately provided express written consent to receive them.

Message Frequency

Message frequency may vary. The number of messages you receive will depend on your appointments, inquiries, service needs, and interactions with Mom & Pop Plumbing & Drain Service, LLC.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard message and data rates may apply to messages you receive from or send to Mom & Pop Plumbing & Drain Service, LLC.

Customer Care and Support

For assistance with SMS messages, reply HELP to any message you receive from Mom & Pop Plumbing & Drain Service, LLC.

You may also contact Mom & Pop Plumbing & Drain Service, LLC at 860-772-0622 for customer support.

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message from Mom & Pop Plumbing & Drain Service, LLC. After you send STOP, you may receive one additional message confirming that your request has been received and processed. You will no longer receive SMS messages unless you choose to opt back in.

Promotional or marketing text messages will only be sent to customers who separately provide express written consent to receive promotional or marketing messages. Consent to receive appointment reminders, service updates, or other non-marketing messages does not automatically include consent to receive marketing messages.

Consent

Your consent to receive SMS messages is not a condition of purchasing any goods or services from Mom & Pop Plumbing & Drain Service, LLC.

By opting in to receive text messages, you confirm that you are the account holder or have authorization to use the mobile phone number provided.

Mom & Pop Plumbing & Drain Service, LLC may use automated technology to send certain text messages. By opting in, you consent to receive the types of messages described above at the phone number provided. Message frequency may vary. Consent to appointment reminders, service updates, and other non-marketing messages does not automatically constitute consent to receive promotional or marketing messages.

Carriers are not liable for delayed or undelivered messages.

Changes to These Terms

Mom & Pop Plumbing & Drain Service, LLC may update these SMS/Text Messaging Terms & Conditions from time to time. Any updates will be posted on this page with the revised effective date, when applicable.