Drain Cleaning in New London
What's Slowing Your Drains Matters Before You Choose a Fix
A drain that runs slowly or backs up repeatedly in a New London home is not always an easy fix. Older properties across the Jefferson neighborhood, the Hempsted Historic District, and along Colman Street often have plumbing that is several decades old — cast-iron and clay-tile pipes where buildup forms differently than in modern PVC systems. Before our team recommends a cleaning method, we inspect the inside of the line.
At Mom & Pop Plumbing, our licensed plumbers use camera inspections to identify the root cause of the problem: grease buildup, soap scum, root intrusion, or a structural issue such as an offset joint. Then, we select the right method — hydro jetting for heavy buildup, snaking for localized clogs, or a combination if the line needs multiple interventions. You get upfront pricing and a clear explanation before any work begins.
Set up a drain cleaning service in New London. Call (860) 772-0622 or reach us online.
Camera Inspection: What We Look for Before Cleaning
Sending a snake into a slow drain without first inspecting the line risks treating a symptom rather than the cause. In older homes, what seems like a simple clog can sometimes be an early sign of root intrusion or a deteriorating pipe wall.
Our technicians insert a high-resolution camera into the drain line and run it through the system, noting:
- Grease and soap buildup – Heavy deposits along the inner pipe walls reduce flow and eventually block the line completely. The camera shows how extensive the buildup is and where it is concentrated, so we apply the cleaning approach where it will do the most good.
- Root infiltration – Properties with mature trees on or near the lot are particularly prone to this. Roots enter through joint gaps and grow inward. The camera confirms whether roots are present and how far they have traveled, which determines whether jetting alone is sufficient or whether cutting and follow-up repair are needed.
- Pipe offset or damage – Sections of older pipe can shift, sag, or crack. In homes near the waterfront or those built on fill, ground movement is a contributing factor. Finding an offset pipe early avoids a scenario where aggressive cleaning worsens the damage.
Once the inspection is complete, our technicians review the footage with you, explain what was found, and confirm the plan before any cleaning begins.
Hydro Jetting vs. Snaking: Choosing the Right Method
Both hydro jetting and drain snaking clear blockages, but they function differently and suit different situations.
Snaking uses a rotating cable to break up or retrieve material causing a clog. It is well-suited for localized obstructions, such as a hairball in a bathroom drain, a grease plug near the P-trap, or a small root mass in an accessible section of line. It is quick, targeted, and suitable when the rest of the line is in good condition.
Hydro jetting uses high-velocity pressurized water to clean the interior walls of pipes. It removes grease films, root fragments, mineral deposits, and accumulated debris along the entire length of the section. For properties with recurring drain issues or lines that haven't been serviced in years, jetting provides more thorough cleaning and helps extend the time until the next maintenance is needed.
Our team evaluates each case individually. For a bathroom drain clog in a recently renovated unit near Harbor Towers, snaking is usually the appropriate option. For a kitchen line in a multi-family property in the Jefferson area that has backed up twice in two years, jetting is almost always the most effective choice.
Practical Maintenance Tips to Protect Your Drains
No cleaning service can prevent future maintenance needs, but the time between service calls largely depends on how the drains are used. The following practices help reduce buildup and prolong the life of your plumbing system.
In the kitchen:
- Avoid pouring fats, oils, and cooking grease down the drain — even when chased with hot water, they cool and solidify inside the pipe
- Run cold water through the disposal for 30 seconds after use to carry material further into the line
- Consider a mesh drain screen over the sink drain to catch food particles before they enter the system
In the bathroom:
- Use a hair trap in shower and tub drains — hair is the single most common cause of slow bathroom drains and it does not break down in the pipe
- Avoid flushing anything other than toilet paper — wipes labeled "flushable" do not dissolve quickly enough and accumulate in sewer lines
Building-wide maintenance:
- Schedule a camera inspection every few years for properties with older plumbing or a history of backups — it is less expensive than emergency service
- If you notice multiple slow drains at the same time, that often points to a main line issue rather than individual fixture clogs
Our team collaborates with homeowners and property managers across New London to create maintenance schedules customized for each building's unique conditions. Older properties require a different approach than newer ones, and we adjust our recommendations accordingly.
From Slow Drain to Clear Plan
Slow drains don't fix themselves, and the longer a restricted line goes unaddressed, the fewer options you'll have. At Mom & Pop Plumbing, we use a camera to inspect and clean to give you a clear starting point and a plan based on what is in the pipe — not just what seems most likely from the surface.
Contact us at (860) 772-0622 to schedule drain cleaning in New London. Our licensed plumbers inspect the line first and clear it properly.
Frequently Asked Questions About Drain Cleaning
Common questions about drain cleaning from homeowners and property owners. If yours is not listed, call our team, and we will answer it directly.
How Do I Know Which Drain Cleaning Method is Best for My Clog?
If one drain is slow and the problem is recent, snaking is usually enough. If multiple drains are slow, if you've had the same drain cleaned before with only short-term results, or if your property has older pipes, hydro jetting is worth thinking about. Our team decides what to do based on what the camera shows — not on which method costs more.
How Often Should I Have My Drains Cleaned?
For most homes with modern plumbing and no history of issues, cleaning every two to three years is typically enough. Properties with older pipes, nearby mature trees, or a history of recurring backups might need yearly maintenance. We will provide a specific recommendation based on what we discover.
Can You Clean Commercial Drain Lines?
Yes. We serve commercial properties throughout New London, including multi-family buildings, restaurants, and retail spaces. Commercial lines often require higher-volume jetting equipment, which our team carries.
Why Choose Mom & Pop Plumbing?
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Licensed & InsuredOur team is fully licensed, insured, and vetted.
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We Guarantee 100% SatisfactionWe're so confident you'll be happy with our services, we guarantee it.
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Immediate, Same-Day ServiceSome things just can't wait. We can come see you today!
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Backed by a WarrantyGet peace of mind with our warranty-backed services.
Hear From Our Happy Customers
At Mom & Pop Plumbing, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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"We had a sewer smell seeping into our home for weeks."The courtesy, work performed, and professionalism was simply outstandingI am so grateful for his attention to detail and giving us a solution.Sandy P. Somers, CT
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"This is a company, at least in my view, which needs to be your first choice!!!!"The courtesy, work performed, and professionalism was simply outstanding.Harry T.
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"I must say, their customer service was absolutely outstanding. The end result was nothing short of exceptional, and I couldn't be happier with the outcome."Overall, my experience with Mom And Pop Plumbing & Drain Service was outstanding. Their customer service was top-notch, and the expertise and dedication of Jeremiah, Kistie, and Josh were truly impressive.David C. Montville, CT
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"They had somebody here in an hour and was able to unclog my sink for me so I can continue prepping for the party and my guests never knew."They arrived in a timely manner and were courteous and well mannered while helping me by wearing shoe covers to protect my clean floors.Trevor W. Vernon Rockville, CT
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"I must say I've never had a better experience with any company in my home then I had with Mom and Pop."I would not hesitate to call them again especially since I've only heard great things about this company thank you all!!!James C. Windsor, CT
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"They did everything they said they were going to do in a timely manner at a great price."I will recommend Mom and Pop for all my plumbing and drain cleaning needs.Steven H. Dayville, CT
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"They came out to assess the situation very fast and pumped the water out and fixed the damage."They were very professional. I highly recommend them to anyone!Michael C. Danielson, CT
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"I reached out to Mom and Pop Plumbing and Drain service and they were excellent."Even helped me file a claim with insurance. The entire process went so smoothly.Jamie L. Dayville, CT