Serving Middletown and beyond Water Heater Installation Middletown

I was beyond satisfied with their service Sep 23, 2025

Grateful to have found Mom and Pop Plumbing. Kistie was phenomenal. She knew the complicated problem from the beginning, and though it was difficult to get the part, she assisted through the WPCA and fixed the valve on the main water line. She was efficient, reasonably priced, and didn't hesitate to assist on tasks that needed assistance. I wouldn't hesitate to hire her or Mom and Pop Plumbing again. I was beyond satisfied with their service and will use this company in the future!

Beth-Ann Lamontagne

Very prompt, friendly service Sep 4, 2025

Very prompt, friendly service but the price was rather steep.

Erin Berry

Great experience! Aug 28, 2025

These people were so easy and pleasant to work with. Answered all my questions, and the work done was fast and professional. Great experience!

Jan May

I have my new plumbing company! Aug 26, 2025

I would recommend Mom and Pop Plumbing all day long! Josh is an excellent plumber and replaced my water tank heater the right way with a sense of urgency. He also took the time to explain everything to me. Josh is a big asset to the company! Now I don’t have to worry about my old water heater tank blowing up and flooding my basement! I have my new plumbing company! Thanks Mom and Pop Plumbing! 👍

Jeff Spear

Quick, on time and inexpensive. Aug 13, 2025

Quick, on time and inexpensive. In and out. Thanks so much.

Gloria Dover

They were friendly and went out of their way Jul 31, 2025

Didn't use them, though they were friendly and went out of their way to accommodate me; my hot water was out and a buddy hooked me up with someone available sooner. They were willing to work on something many other plumbers I contacted refused...and they're veteran-owned. I will definitely consider using them in the future.

Ray Hamilton

Highly recommend these guys Jul 31, 2025

We recently hired Mom & Pop's for a sewer pipe replacement/repair... highly recommend these guys... Jimmy & Jay were awesome!! Definitely our go-to guys for any future plumbing issues.

Julie Bromley

Had a great experience today with Mom and Pop. Jul 31, 2025

Had a great experience today with Mom and Pop. I will be a repeat customer. Thanks, guys!

Sue Russell

Excellent plumbing service Jul 18, 2025

Excellent plumbing service and communication. Plumber was knowledgeable, professional, and thorough. He provided detailed explanations to educate me as well. I will be using Mom & Pop for all my future plumbing needs.

Mich Rabushka

Excellent Services Provided Overall Jul 16, 2025

Absolute EXCELLENT service by Brandon this morning. We called with our broken pipe/clog issue and he was out within 30 minutes fixing the problem. He was extremely professional, kind, and got the job done quickly and efficiently. He explained the issues to myself and my husband clearly and gave us advice on maintaining everything moving forward. He was clear with pricing and letting us know what he was doing and how it would help us in the future. Just excellent services provided overall. Customer service was nice and friendly when calling this morning and everyone made everything go so smoothly. We may be a new customer but they’ve definitely found a long-term one who plans on calling them with any issues for sure!

Samantha Bransfield

Highly recommend Mom and Pop Plumbing Jul 2, 2025

I had a few smaller plumbing issues that needed to be addressed. Mom and Pop Plumbing responded rapidly, and we scheduled the work. Jay arrived on time and got right to the issues at hand. He was courteous, thorough, and left all areas of work orderly and clean. I am very satisfied and pleased with your company's prices and service. Highly recommend.

Diane Smith

Super Fair Prices and Great to Work With Jun 28, 2025

Ask for Kistie. She did an amazing job installing my new tub, vanity, and shower (not to mention all the new piping that came with it). She even rebuilt a valve for my hose in the back rather than just ordering a new one to save me money. Super fair prices and great to work with. She even showed me how some of the things worked so I could do small fixes myself.

Kevin Porter

We will definitely call Mom and Pop Jun 19, 2025

Promptly responded to our call and scheduled us for the next day. Brandon arrived on time, gave us an estimate, which we accepted. He installed two new toilets and sink faucet and repaired a leaky drain, all within an hour and a half. He was friendly, courteous, and professional. We will definitely call Mom and Pop in the future.

Tannia Hotchkiss

Very pleased with service and plumber. Jun 7, 2025

Kisty was assigned to my son's house to replace a 65-year-old outdoor spigot. She did great work, very clean job. Unfortunately, the brand new frost-free spigot leaked from the knob after she left. The office dispatched her right back a short time later, and she found the manufacturer's issue and fixed it. Very pleased overall with service and plumber. 1-year warranty on their work, I am told!

Carlo M Porazzi

Jay was awesome. Jun 5, 2025

Jay was awesome. Would definitely use these guys again. Online booking was easy, they got right back to me and had me fixed up in no time.

Jeremy Barnes

Excellent service! Jun 3, 2025

Excellent service! Came out right away, did an excellent job, and charged a reasonable price. We are VERY grateful!

1 1 Six

Highly recommend Mom and Pop Plumbing May 23, 2025

Fast and prompt service and a very knowledgeable plumber. I can’t say enough about the job that Jimmy did replacing my sink drain pipe. He did an amazing job. I highly recommend Mom and Pop Plumbing, they are now my go-to plumbing company. Well done and thanks again, Jimmy. Paul & Linda Donato

Paul Donato

Great work, great employee May 22, 2025

Fast response, so appreciative. Great work, great employee.. friendly, knowledgeable.

June Cummings

I highly recommend them! May 21, 2025

Recently, Kristy and Brandon from Mom and Pop Plumbing and Drain Service were at my relative's home to install a new vanity, sink, and faucet! They did an excellent job in all aspects. They were professional but friendly and a pleasure to have in our home. Kristy did a beautiful job with the caulking, which to me is a very important part of the job. Also, they were able to get my job done on the day I called! I highly recommend them! Thank you, Mom and Pop Plumbing!

Barbara Stone

Amazing Job May 13, 2025

They showed up on time and did an amazing job. They were very friendly and professional. I would highly recommend them to anyone who needs plumbing work done.

Mike Becker

Josh Was the Right Man for the Job May 9, 2025

My husband called MNP Plumbers to have a few items fixed in a recently purchased home. Josh arrived at the property and listened to what we wanted done, took a look at everything, and then took the time to go over everything and provided an estimate. Josh was the right man for the job as he took care of everything and then took the time to point out a few things that could be done in the future. Based on our experience, we will use Mom and Pop Plumbers again for future plumbing needs.

Elizabeth Barrette

No surprises with pricing May 9, 2025

Mom and Pop Plumbing did a great job at my property. They were quick and communicative about the whole process. No surprises when it came to pricing. Definitely recommend.

Charles Boansi

Kistie was great, knows her job May 8, 2025

Great Co. called in the morning for service to set up an appointment. Thought I would have to wait till the following week. They came that afternoon on a Friday. Kistie came out; she was great, she knows her job and fixed the problem.

Kim Stockwell

Absolutely fantastic service May 7, 2025

Mom and Pop Plumbing was absolutely fantastic. Speaking with Vanessa was my first contact. Her patience and willingness to try and help me was a very positive first step. My journey started in 2023 with another plumbing company. I spent thousands of dollars and my problem was not resolved. Too long of a story to go into here. I decided to try to call one more company to try to find a business to help me. I called 4 other companies and no one ever called me back. And the original plumbing company failed big time. But Vanessa set up an appointment for the day after I called. Jimmy arrived as scheduled and truly listened to my saga. He went above and beyond with trying to solve this matter. It took him a short period of time to find out what was wrong. He not only found the issue, but fixed it in a matter of hours. And it was not an easy task for sure. There are not enough thank yous or gratitude that can ever express how grateful I am that finally a company was able to help me. This is a veteran-owned company and I am a widow of a Vietnam Veteran. I am so happy I found Mom and Pop Plumbing to support them. I will need more plumbing work for other non-problematic service calls and they certainly have my future business. I highly recommend Mom and Pop Plumbing!

KAT Healey

Very professional service May 6, 2025

Mom and Pop Plumbing are very professional and put in a new faucet for me. The price was better than Roto-Rooters.

Janet White

Great family-owned business May 2, 2025

I had a sewer clog. I called; they answered. That was the first great thing. Excellent communication and fair prices. Came right away. Absolutely happy with them. Great family-owned business.

Eddie Miodowski

Great Service! Apr 25, 2025

Great service! Problem was fixed within 4 hours of calling.

Aaron Leblanc

Very pleased with the work performed Apr 23, 2025

Contacted Mom and Pop Plumbing and Drain Service based on reviews and a Google search. They were prompt and extremely transparent. Our home in Mystic is a vacation home, so we do not live there. Jay showed up, walked me through his assessment, and provided a reasonable quote. He was very honest and upfront. I was very pleased with the work performed. Will definitely be calling them with any future needs.

Todd Pearson

Great and Very Friendly Apr 16, 2025

Jimmy and all the guys at Mom & Pop's were great and very friendly.

Chris Young

Great to Work With Apr 16, 2025

As a repeat customer, I’m happy to say the team is great to work with.

Jennifer Semeter